Foster good open communication with service users, their families, professionals, and commissioners

Provide trained dedicated staff to establish continuity and reliability of support to directly enhance the quality service

Create an inclusive, life-enhancing environment that values and protects service users’ rights to privacy, dignity, respect, independence, choice, kindness, and fulfilment.

Community Inclusion

To ensure Services are suitable, equipped, and able to meet the needs of prospective services users by way of the assessment process.

To ensure that Services are of high quality, and safe taking into consideration the needs of individuals who may live in them as well as the staff who work with them.

To ensure that Care Services offer service users an individual care package that is appropriate to the sex, age, religious and cultural identity of each service user.

To ensure all our service provisions are always seeking to exceed the Essential

Standards of Quality and Safety as set out in the Health and Social Care Act 2008 (Regulated Activities) Regulations 2010 and the Care Quality Commission (Regulations) 2009.

To work with social housing landlords and private landlords to support people requiring accommodation ensuring the environment is safe, furnished to a high standard, decorated simply for easy cleaning, and meets the local and national housing legislation. Offering a homely, safe setting which provides, both, privacy, and indoor/outdoor communal areas for social interaction.